Information

All about your luggage, such as what you can and cannot bring and what to do if something goes wrong.

Searching for the best deals on flights, hotels, and more? Don't miss out on our offers to worldwide top destinations!

Not sure where to go on your next trip? Get inspired by our travel guide and find the perfect destination!

Check our ticket types for groups, kids, or students, and read all about travelling by public transport or our available payment methods.  

Check how to change, upgrade, or cancel your flight, and how to make a name correction.

Check out all our add-on options, to make your next flight with us just a little extra special.

If your flight was delayed or cancelled, or your baggage was delayed or damaged, you might be eligible for a refund or compensation.

Check which travel documents you need to bring for a smooth start of your trip.

When you can drop off your baggage, where the lounges are, and what travel documents to bring.

What to expect during your flight: seats, meals, WiFi, and all other onboard services.

Here's everything you need to know for a stress-free flight and preparation for you and your children.

Make a reservation for your dog or cat and prepare them for their journey in the cabin or hold.

Whether you need a wheelchair or want to know what to do for a child travelling alone, we’ll help you out.

Being an airline comes with a responsibility. Here’s our commitment to creating a more sustainable future for aviation.

We’re here to help you with any questions or requests. Reach out to the KLM Customer Contact Centre.

Check out our flight tracker for live updates on all flights, up to 60 days in advance.

Stay up to date about alerts and disruptions of our flight schedule that may affect your trip.

Receive real-time flight updates, subscribe to our newsletter, follow us on social media, or download the KLM app to manage your trip.

Join Flying Blue to earn Miles every time you fly and to enjoy benefits.

Take off for business with KLM and Air France. We provide a range of tailor-made solutions.